Educational Support and solutions

 

We provide technical excellence and supply products specific to education institutions including laptops/ tablets and secure charging trolleys, interactive whiteboards and Ultra-Short-Throw Projectors, managed wireless networks with content filtering

 

 

From competitively priced IT equipment and software, to managed IT support and network security, at TecRes we provide total managed solutions for schools and education establishments.

 

 

Our Microsoft Certified Engineers also have a wealth of experience and expertise within the IT education sector, so whether you're looking for server virtualisation, network infrastructure design or a managed wireless network, our team can take you from design, through to build and on-going monitoring.

 

 

Make the most of our technical expertise, available throughout Surrey and South West London

 

Total Care

let us be your inhouse  IT support Department

Our Total Care package is an all encompassing support package for your computers and data.

 

We take care of you and your computer and any troubles you may have with it, the package include a couple of additional pieces of software, for you protection and care, they are.

 

Internet Security - we protect your computer and data by using the market leading internet security programme from Webroot, this runs quietly on the system causing minimum fuss to your daily usage.

Backup your data to our cloud servers - Have all your data automatically backed up onto the TecRes Cloud where it can be accessed by you from any internet connected devices.

 

Remote Access - Have your PC Problems sloved quickly through the use of remote control software, with a simple phone call we can have a technician remotely connect through to your machine to see what you are seeing, resolve your problems and provide you with a solution.

 

Workshop labour- Not all issues are resolvable via our remote access, but be assured we will cover all the labour costs in resolving your problems at our Leatherhead workshop.

In short- total peace of mind for you and your computer

 

All of this for one machine for just £125 a year +VAT

 

Please contact us for more information, or download our information sheet on it here

 

Repairs

Should you suffer a mishap or problems with your computer, do not despair; our engineers are fully conversant with the finer details of PC, notebook and Apple construction and assembly and can help with almost any problem you have. You just need to drop into our shop or even give us a call and we can do what we can to help you out.

 

Our turn around for workshop repairs is usually 5-7 days working days, this is purely dependent on how busy we are and the queue of computers waiting to be repaired.

 

GOLD SERVICE

If waiting the 5-7 days to have your machine returned is not feasible, we have our GOLD SERVICE, for a one off fee your repair jumps our current engineering queue, and is worked on as the next repair, Please ask for further details.

 

Collection and delivery.

We understand it is not always possible to bring your equipment into the store.  We can organise to have your faulty items collected, repaired and returned to you at a convenient time for you

 

Onsite work

Should you prefer the engineering work to be carried out on your premises, or you would prefer a regular weekly or monthly engineering call to attend to less urgent matters we have a solution for you too.  Please enquire for further information  

Repair Work

 
 

New Computers

In our store we stock a variety of laptops and desktops which are all ready to take home that day. We are also part of a network buying group, so if we do not have the computer you want in store, it is possible that we can find a suitable one from a number of our suppliers and have it shipped to us next working day. All you need to do is give us a call or come into our store with the computer specifications that suit you and leave the rest to us.

Is your printer not working correctly? Not printing a certain colour? Making an odd noise? Scanning or printing with a line that shouldnt be there? Well then it sounds like your printer needs looking at, you can equally buy a new one, but we offer a service to repair printers.

 

Our printer expert was fully trained by Epson in the repairs, but has been trained to work with any brand of printer.

 

A full printer repair and service is £30

Printer repairs

 

Accidents happen and the loss of your data can be catastrophic.


We offer world-leading solutions and multiple service options for all types of data recovery.

Standard charge starts from £35 + VAT, where we can scan through the device using a variety of software and programs to attempt to recover the missing files.


We can attempt to recover data from:
• Any hard drive
• Any USB memory stick
• Any digital camera memory card
• Any tape drive system


Regardless if the device has failed, been reformatted or has lost its array we can usually recover data from it. Please call, email or come into our shop and we can try to help in whatever way we can to recover your data.

Data Recovery

 

LiveDrive Backup

 

Do you have a backup plan? What will you do if all of your data is lost?

 

This is where livedrive can asssist you offering a means of having everything backed up externally to a cloud, pictures, documents, music everything important to you that could be lost if anything happens ot the computer. Not only does livedrive back up your documents, but multiple versions of them every edit you make is backed up and saved to the cloud, that way you can recover whichever version it is that you need. The back up can be set up incrementally so that every edit you make is backed up then and there or it can be setup on a paritcular day, whatever it is that suits you.

 

This way if anything does happen to the computer you can redownload all your data back from the cloud and you have not lost anything that could have been before.

 

 

Iphone Screen Repairs

Has your Iphone been dropped or damaged? Well TecRes can now repair several different variety of Iphones, from cracked screens, button replacements to not charging, give us a call or come into the shop with the model number and we can quote you the costs.

Laptop Screen Repairs

 

Have you had a little accident with your computer? Dropped? Knocked or damage that has affected the screen? It can happen all to easily.

 

We have a wide number of suppliers that stock almost every screen under the sun which we can get a hold of next working day. In order to replace the screen we take apart the front panel of the computer for the model number to find the correct screen and then fit it when it arrives.

 

On average the price for a Screen Replacement for the standard screen is usually about £140 sometimes the screens are a specialist type and difficult to get a hold off in these cases the repair can be more expensive, but we wont do anything without prior consent from you.

 

Custom Built Pc's

We can order a variety of desktops into our shop next working day, but if none of these take your fancy, there is always the option of a custom build machine. Whether it is for a day to day use computer, high spec gaming PC or even a photo editing machine, we can help find the best quality components specific for your need, which is built and tested at a high standard all ready for your intended use.

 

Internet Connections

We can provide you with a variety of internet connection solutions

 

Via your BT phone line we can offer our own managed business grade broadband service, with speeds running upto 80Mb download and 20Mb upload and a static IP address.

 

Satellite Broadband

Our service provides reliable, high-speed, always-on internet access wherever you are. Our network connects entirely via our satellites, so whether you are in the city centre or the depths of the countryside, you can read the latest news, check your emails, upload documents, or download music via your Satellite Broadband connection.

 

Via the Mobile phone network

We have a assortment of options, for adhoc, contract free mobile broadband connections- please contact us for details

 

 

 

Cloud Computing

 

 

 Office 365, Cloud data, Cloud storage

 

Cloud computing put simply relates to data and hosted services which are not present on your premises.

 

 

Cloud can play a very important role in your IT infrastructure

 

Microsoft have evolved a wide variety of cloud based solutions, the most popular currently is their Office 365 and Hosted Exchange.  We have may customers enjoying the efficiencies provided.

 

Equally we have a large user base using the "Cloud" to store and share their data with other users and collegues, all data is backued and and synchronised to every user, thus available for off line use too

 

Backing up your data to the cloud, is a quick and reliable method of taking your data offsite for security and protection. 

 

 

One solution does not suit all, if you would like a free of charge consultation on the best solution for your business please contact us.

  

 

For a full quotation please contact us

Projector Hire

 

Hiring a projector from us comes at a rate of £50 per day you have the projector.

 

You can arrange a pick up and drop of date from us, we can provide the correct cables for connecting your laptop to the device, if you bring it with you we can give you a quick show on how to connect it up adn how the projector works to make sure you are familiar with it.

 

For any further questions just call or ask in store.