Service Status
Current Issues: 1
Email being blocked when sent to Yahoo, AOL or Sky email addresses - Ongoing
Jan 31, 2026 - 09:25 GMT - We are addressing the issue as quickly as possible. We apologise for the inconvenience caused and thank you for your patience.
Our team are aware of an issue that means email sent to Yahoo, AOL and Sky email addresses is being blocked. - Jan 21, 2026 - 16:37 GMT
Email Connection Issue - Resolved
The Issue effecting email has now been resolved but if you still cant connect to email services your email settings might need to be updated and our tech team can help if you report it
Info on Server Settings
In some cases old mail application server settings will now no longer work, please check your mail application server settings or our tech team can assist with this remotely as older server settings will no longer work.
IMAP
Incoming Server: mail.livemail.co.uk
Incoming Port: 993
Outgoing (SMTP) Server: smtp.livemail.co.uk
Outgoing (SMTP) Port: 465
Security: SSL/TLS
(TLS 1.2 or higher)
POP3
Incoming Server: mail.livemail.co.uk
Incoming Port: 995
Outgoing (SMTP) Server: smtp.livemail.co.uk
Outgoing (SMTP) Port: 465
Security: SSL/TLS
(TLS 1.2 or higher)